Terms and Conditions

These terms and conditions (“Terms”) govern the use of services provided by Nash Partner Training Limited (NPT), including technical and non-technical training programs delivered by our team of instructors or via our training platforms. Please read them carefully.

General

1.1 In these Terms & Conditions “NPT” means Nash Partner Training Limited

“Customer” means the person or Company who accepts a quotation/invoice from NPT for the supply of training and/or consultancy services or any of the other applicable services offered by NPT.

“Clients” means the person or Company who procures services from NPT

“Agreement” means the signed agreement between the Customer and NPT that is subject to the Terms and Conditions set out in this schedule.

“Training Provider” means NPT.

“Course” means a training program provided through NPT or any of our affiliated partners.

“Terms” refers to the Terms and Conditions outlined in this schedule.

“Training Platforms” refers to the online training platforms used to deliver on-demand, self-paced and awareness training services.

“Contract” means a signed agreement between NPT and the Customer.

“Training portal” refers to access provided on NPT training platform.

“Course Date” means the agreed date on which the course will be delivered.

“Course Fee” means the total cost of the Course

“Confidential Information” means sensitive or proprietary information, financial data, customer lists, and technical data or any other data that has been deemed confidential by the Customer.

2. Services

2.1 NPT offers a variety of training programs and administrative services designed to meet the needs of our clients. Our services include but are not limited to Technical and non-technical training programs, On-demand and self-paced training programs, Virtual office administration services, Business coaching and consultancy. Based on the nature of some of the complementary services separate Terms and Conditions may apply. These Terms shall apply specifically to the procurement of courses, whether Instructor-led, courses delivered via NPT’s training platform or NPT’s partners and training affiliates.

3. Obligations of Training Provider

3.1 Training Provider agrees to supply the Courses to the Customer in accordance with all material aspects of the Contract. Unless otherwise provided for in the Contract, the obligations of the Training Provider shall be limited to the delivery of the Course in the agreed manner, the delivery of the relevant training materials and, or access to the relevant training portal. Training Provider shall be entitled to subcontract the whole or any part of its obligations under the Contract to any third party which it may in its absolute discretion determine is in the best interest of the execution of the contract, but any subcontract shall not relieve the Training Provider of its obligations.

3.2 The Contractual relationship shall be formed upon acceptance in writing/signing by Customer of the relevant Training Proposal and the Representative of NPT.

4. Confirmation of Course Attendance

4.1 Customer shall confirm in writing its participation in any Course. The confirmation shall refer to or include as an attachment, the Contract signed by the Customer. The Customer’s confirmation shall be received by the Training Provider at least one (1) month prior to the relevant Course Date. Upon receipt of the above confirmation, the Training Provider will proceed with the organization of the Course and, if not yet agreed by the Parties, notify the Customer of the Course Date with reasonable advance notice.

4.2 In its confirmation, the Customer shall indicate the number of Attendees (subject to any limits thereto in the Contract). Customer may request, in writing, to substitute an Attendee or increase the number of Attendees in an ordered Course, provided that the relevant request is received at least seven (7) days prior to the Course Date. Confirmation of additional Attendees is subject to the payment of the difference in cost quoted on the invoice.

5. Course Attendance

5.1 Courses are intended for, and participation is restricted exclusively to, the parties indicated in the final registration form. Corresponding exams vouchers for courses are non-transferable. Any request for a substitution of attendees must be in writing, providing sufficient details, and received by the Training Provider at least seven (7) days prior to the Course Date.

5.2 Attendees are required to comply with the rules of conduct during the training and follow any reasonable instructions of the instructor in cases of instructor-led training. Attendees will refrain from making videos and/or audio recordings and from taking pictures without explicit permission from the instructor.

5.3 Training Provider reserves the right to refuse to provide training to any Attendee and to request that the Attendee be removed from the training at any time if, in the opinion of Training Provider or the Instructor the Attendee is (i) unfit or unsuitable for any reason to attend or complete the Course, or (ii) the behavior of the Attendee is in any way offensive, or would otherwise impede or disrupt the proper conduct of the Course.

5.4 Customer shall be solely responsible for ensuring, through selection or otherwise, that each Attendee has the technical and language level necessary to follow the relevant Course in the language and at the level in which it is dispensed.

5.5 Failure by an Attendee to attend a Course on the date for which the training is requisitioned, for any reason whatsoever, shall not entitle the Customer to any Course Price Reduction or any right to demand that the Course be dispensed anew for the benefit of the absent Attendee(s). Where the training is by use of the Company’s training platform, the attendee must utilize the services during the contracted period. Alternative arrangements may be made at the sole discretion of NPT.

8. Training Materials/ Intellectual Property

8.1 Training Provider shall provide each Attendee with a set of training materials as required in the language specified in the Training Proposal or, if unavailable, in the English language.

8.2 Customer acknowledges that the training materials provided by Training Provider are protected under copyright law and may not be disclosed to individuals other than the Attendees or used for any purposes other than for the training purposes agreed to under the terms of the Contract. Under no circumstances may the whole or any part of the training materials be reproduced or copied in any form or translated into another language without the prior written consent of the Training Provider.

8.3 All intellectual property rights, including copyrights, trademarks, and proprietary materials associated with our training programs and services, belong to NPT or its Partners.

8.3 Customer acknowledges that the training materials provided by Training Provider do not constitute any user’s, operating, or maintenance manual for any equipment, system, or process, and that Training Provider has no obligation to provide to Customers and/or to Attendees any update to the training materials after the related Course has been delivered.

9. Payment

9.1 Payment terms vary depending on the service which has been purchased. Once a service has been requisitioned, the client will be provided with a pro-forma invoice, which will further outline specific payment terms related to the service which has been purchased.
9.2 For some services a non-refundable deposit may be required to secure your booking, with the balance of payment due before the start of the training program or service. Payment can be made by direct deposit to the account or payment method indicated on the invoice.

10. Refunds

10.1 Refunds are issued solely at the discretion of the Training Provider, subject to any applicable cancellation fees or terms outlined in the contract and the particular circumstances of the Training. Clause 6.4 shall apply.

12. Liability

12.1 While NPT strives to provide high-quality services, it cannot guarantee specific outcomes or results. NPT shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to the use of our services, including but not limited to loss of profits, loss of data, failure to achieve requisite certification or business interruption.

13. Confidentiality

13.1 We respect the confidentiality of our clients’ information and will not disclose or use confidential information for any purpose other than providing our services, except as required by law or with the client’s consent.

14. Amendments

14.1 We reserve the right to amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website or notifying clients directly. Continued use of our services after such changes constitutes acceptance of the updated Terms.

15. Governing Law

15.1 These Terms shall be governed by and construed in accordance with the laws of Jamaica. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Jamaica.

Contact Us

If you have any questions or concerns about these Terms, please contact us at [email protected] or 876.791.5829.