ITIL® 4 High Velocity IT (HVIT)

The ITIL® Specialist – High Velocity IT (HVIT) course is one of five courses required to achieve ITIL 4’s Managing Professional (MP) designation.

As organizations use information and related technologies to do business differently, the ability to rapidly launch new products and services to keep up with the competition becomes critical. To compete in this high–velocity environment, organizations must greatly intensify their agility, speed, cost–effectiveness, and responsiveness. This course encompasses the ways in which organizations and digital operating models function in high–velocity environments, with a focus on the quick delivery of products and services to gain maximum business value.

This qualification will provide IT practitioners with an understanding of working practices like Agile and Lean, and technical practices and technologies such as cloud, automation, and automatic testing.

The course focuses on these key ITIL 4 practices:

• Architecture management
• Business analysis
• Deployment management
• Service validation and testing
• Software development and management
• Availability management
• Capacity and performance management
• Infrastructure and platform management monitoring and event management
• Problem management
• Service continuity management
• Relationship management
• Service design
• Service desk
• Information security management
• Risk management